CX Cricket Privacy Policy — your information is completely safe with us.

Welcome to cx cricket. This Privacy Policy ("Policy") explains how your personal information is handled when you use the cx cricket website and all its services.

We believe data protection is not a formality — it is a genuine responsibility to our players. That is why cx cricket has written this policy in full, so you can understand everything clearly.

By using the cx cricket website, creating an account, or accessing any of our services, you agree to this Privacy Policy. This policy forms an integral part of cx cricket's Terms and Conditions.

Cx cricket may collect the following information in order to provide its services:

Cx cricket collects information in several ways. You have the right to know about each method.

Directly Provided Information

• Information you provide when registering an account.
• Copies of identity documents submitted for KYC verification.
• Financial information provided at the time of payment.
• Information shared when contacting our support team.
• Information submitted through surveys or feedback forms.

Automatically Collected Information

• Your IP address and device information at the time of accessing the site.
• Browser type, operating system, and screen resolution.
• Session logs — time spent on each page and actions clicked.
• Gaming activity and betting history.
• Login time, logout time, and session information.

Cookies & Tracking Technology

Cx cricket uses cookies to enhance your experience and ensure platform security. Cookies are discussed in detail under Section 07.

Information collected by cx cricket is used solely for specific, legitimate purposes. The complete list is provided below:

• Account Management: Registration, verification, and account management.
• Payment Processing: Processing deposits and withdrawals safely.
• Security: Prevention of fraud, money laundering, and unauthorized access.
• Legal Obligation: Meeting KYC, AML, and regulatory compliance requirements.
• Support: Customer support and complaint resolution.
• Product Development: Improving the gaming experience and platform performance.
• Personalization: Delivering content and offers tailored to your preferences.
• Responsible Gaming: Identifying problematic gaming patterns and providing support.
• Contact: Sending important updates and legitimate promotional messages.

Cx cricket follows the highest industry standards to protect your information. Our security measures are outlined below:

Technical Security

• 256-bit TLS/SSL encryption on all data transmissions.
• Stored data is protected with AES-256 encryption.
• Multi-layer firewall and intrusion detection system.
• Regular security patches and software updates.
• Passwords are stored using bcrypt hashing — they are never stored in plain text.

Administrative Safeguards

• Only authorized personnel have access to specific data.
• All staff are required to sign a confidentiality agreement.
• Regular security training and awareness programs.
• Third-party security audits conducted on an annual basis.

Data Retention Period

• Active account data: retained for the entire duration the account remains active.
• Closed account data: retained for a maximum of 5 years as required by law.
• Financial transaction records: 7 years, as required by regulatory obligations.
• Data is securely deleted upon expiry.

Cx cricket does not generally share your information with third parties. However, limited sharing may be necessary in certain specific circumstances:

When Your Information May Be Shared

• Payment Provider: Necessary information shared with bKash, Nagad, or banks to process transactions.
• Legal Authorities: Upon a valid court order or lawful request from a law enforcement authority.
• Regulatory Authority: To meet licensing and AML (Anti-Money Laundering) obligations.
• Technology Partners: With technology service providers who operate the platform — under strict confidentiality agreements.

What Is Never Shared

• Selling your personal information to advertisers.
• Providing data to third parties for marketing purposes.
• Sharing any irrelevant information without your consent.

Cx cricket uses cookies on its site. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Types

• Essential cookies: Essential for the site to function properly. These cannot be disabled.
• Functional Cookies: To remember your preferences — such as language settings.
• Analytics Cookies: To understand and improve site usage.
• Security Cookies: To prevent fraud and unauthorized access.

Adjust your browser settings to disable analytics and functional cookies. Note that disabling essential cookies may affect certain site features.

Every cx cricket member has the following rights over their personal data. To exercise these rights, please contact our support team.

Cx cricket's services are not intended for anyone under the age of 18. We do not, and will not, collect information from minors.

• Cx cricket verifies age at the time of registration.
• Accounts identified as belonging to minors are suspended immediately.
• Any data collected from a minor will be permanently deleted.
• If a parent or guardian has any concerns, please notify the cx cricket support team.

Cx cricket may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below:

• Members will be notified by email at least 14 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a special notice will be displayed at login.
• Continued use of cx cricket after any changes will be considered acceptance of the updated policy.
• Previous versions will be kept in the archive.

If you have any questions about this Privacy Policy, requests regarding your personal data, or any concerns, please contact cx cricket:

• Email: support@cxcricket.run
• Data Protection Requests: privacy@cxcricket.run
• Live Chat: Chat button at the bottom-right of the site (24/7)
• Response Time: An initial response is guaranteed within 72 hours.

Cx cricket places the highest importance on the privacy of every member. We believe transparency is the foundation of trust, and we take every concern you raise seriously.